Refund & Return Policy

Last updated: 12 Jan 2026

As our products are personalized and made-to-order, we do not accept returns or refunds.

Replacement Eligibility

Replacement is only valid if:

• Item received defective, misprinted, or damaged

• Product model mismatch from what you ordered

Required for Replacement

• Unboxing video or images as proof

• Request must be made within 24–48 hours of delivery

Not Eligible

• Wrong personalization entered by customer

• Wrong device/model shared

• Customer changed mind after order